Privacy Notice

SecureTeam is absolutely committed to protecting and respecting privacy.

This privacy notice tells you what to expect when we collect personal information. It applies to information we collect about:

• visitors to our website;
• people who use our services;
• people who contact us via social media;
• people who email us;
• people who want our marketing information; and
• our consultants.

When someone visits https://secureteamprod.wpengine.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

You can read more about how we use cookies in our Cookie Policy.

This privacy notice does not cover the links within this site to other websites. We encourage you to read the privacy statements on the other websites you visit.

• We ask for a nominated contact within an organisation that uses our services.
• If the information does not come directly from the individual concerned it will come from the client organisation.
• This processing is necessary for the performance of our contract with our clients.
• We retain the information for the duration of the contract plus twelve months.
• If we do not have a contact we will not be able to provide the services.
• We also provide a website contact form where clients can order service delivery.

We have Facebook, Twitter and Linkedin accounts. You can view the relevant privacy information as follows:

• Facebook’s data policy at https://en-gb.facebook.com/policy.php
• Twitter’s at https://twitter.com/en/privacy
• LinkedIn’s at https://www.linkedin.com/legal/privacy-policy

• We will only use personal information for the purpose of dealing with your communication. We will retain the information until the original purpose is satisfied.
• We monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

• We provide marketing information to people who are interested in our services.
• We only provide this information where you have specifically consented to receiving it.
• We will retain your data only until you tell us that you no longer want to receive communications from us.

All of the information provided is used during the time you remain a consultant with us to facilitate communication and for the purposes of our legitimate interests to provide a professional service to our clients or to fulfil legal or regulatory requirements if necessary.

We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format.

We keep the information for the duration of our contract and six years thereafter. Failure to provide the personal data will regrettably mean that we will not be able to use you as a consultant.

You have a number of rights under data protection law. They are for you to;

• be informed about how we use your data;
• have access to your personal data;
• rectification if we hold inaccurate or incomplete information;
• erasure of your personal data in specific circumstances;
• restrict processing in certain circumstances;
• data portability, the ability to obtain and reuse your personal data; and
• to object to certain types of processing.

We have set out to demonstrate how we address your rights in this privacy notice.

More details can be found on the Information Commissioners website https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/.

• We may contact you for marketing purposes if you have consented to this when you provided your information to us.
• Where you have given your consent to us processing your personal data you can withdraw it at any time by contacting us using the details below.

We strive to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously.

If you think that our collection or use of information is unfair, misleading or inappropriate please bring it to our attention. We would also welcome any suggestions for improving our procedures.

You may report any concerns regarding the way in which we have processed your personal data to the Information Commissioner on 0303 123 1113 or by using this link https://www.ico.org.uk/concerns.

If you would like to know what information we hold about you please make a ‘subject access request’ using the contact details below. If we do hold information about you we will:

• give you a description of it;
• tell you why we are holding it;
• tell you who it could be disclosed to;
• explain how long we will store it (or the criteria used to decide this);
• where it was not collected directly from you, we will give you any available information as to its source; and
• let you have a copy of the information in an intelligible form.

You also have a right to obtain a copy of your personal data for re use and we will supply this in a CSV file if you ask us to.

If we do hold information about you, please notify us if any of it has changed or is incorrect, we will be happy to update this for you.

In certain circumstances you have a right to the erasure of your personal data or to restrict processing. If you want to exercise this right please contact us using the details below.

In many circumstances we will not disclose personal data without consent. However, we may need to provide certain third-party organisations with your information in order to provide our services (for example a courier who will deliver goods to you). We will only provide them with the information they require and will only permit them to use the information for the required purpose.

If any such third party has used your information for any other reason without your consent please notify us using the details below and we will investigate the matter.

This privacy notice was created for SecureTeam by Crimson Crab Ltd, it is an infringement of copyright to make:

• any use without the inclusion of this paragraph; or
• any use of this document by any organisation other than SecureTeam, except with the written permission of Crimson Crab Ltd; or
• any adaptation without the written permission of Crimson Crab Ltd; or
• any copy by a third party.

We keep our privacy notice under regular review and it was last updated on 1st July, 2018.

If you want to request information about our privacy practices you can write to:

SecureTeam Ltd, Kemp House, 152 City Road, London, EC1V 2NX